You may find Scalacube is not perfect for you. because of limited server capacity or limited support options. Then you should get rid of the host account and move to a better host.
Hence, I have come up with a comprehensive guide to deleting your Scalacube account permanently. And also, you can know how you can get a refund.
By the way, for more server capacity, more server locations, a more flexible support option, and fast server speed, you can go with Hostinger. It also provides high resources at a very low cost.
Now let’s start
Table of Contents
How To Cancel Scalacube Subscription
Before initiating the cancellation of the Scalacube subscription, we should delete all the active servers. If you think of a backup, you should do that. Now follow the step to get rid of servers-
1.Login to your account
2.On the left sidebar, click servers. Now you will see a list of active servers in the main body.
3.Click name server
4.Scroll down and click cancel subscription
5.Write a reason for the cancellation.
You can write “I no longer wish to own a server. The service itself was wonderful! I can use it in the future.”
And click confirm. Now your server subscription will be canceled.
In this way, you can cancel the rest of the servers.
If you have done with the cancellation of your server subscription. Now proceed to cancel the main account.
As they provide a delete button inside the dashboard. So we must contact their support team.
1.Head to support>New Ticket
2.Choose others and send the request.
Hi Scalacube Support Team
I loved your web service [share your words]. I would like to use it in the future.
Right now, I don’t have such a plan.
So kindly delete my account permanently.
Thanks in advance
They will respond to you in a few hours. I inform you that their experts will answer you Monday to Friday from 9am to 5pm.
You can also send the request directly to Scala Cube at email@example.com. Their live chat won’t help you with regard to support issues.
Hostinger has a greater reputation and is more affordable than Scalacube. The host gives you full root access and DDoS protection, which gives you more security and flexibility. Apart from that, their automatic off-site backups come as a lifesaver when the system fails or the data corrupts. They also promise 99.99% uptime.
How To Get Refund From Scalacube
Scalacube provides a 100% refund within 7 days of the payment being sent. You can even get a refund on auto-renewal if you apply within 10 days of the payment being sent.
When I delete my Scalacube account, what happens to my servers?
When you delete your Scalacube account, you permanently delete all of your servers and data associated with your account. This means that any files, settings, or other information stored on your servers will be lost and will be impossible to recover.
Is it possible to cancel my Scalacube subscription without losing my account?
You can cancel your Scalacube subscription without losing access to your account. To do so, sign in to your account and navigate to the subscription page. There is an option to cancel your subscription from there.
Will I be refunded if I cancel my Scalacube subscription before it expires?
No, deleting your Scalacube account before your subscription expires will not result in a refund. According to Scalacube’s refund policy, refunds are only issued in limited circumstances, such as technical problems with the service.
What should I do if I have problems deleting my Scalacube account?
If you have any problems deleting your Scalacube account, such as errors or problems with the process, please contact Scalacube’s customer support team for assistance. They will be able to assist you in resolving any issues and ensuring that your account is properly deleted.
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